WALKING STICKS ONLINE - Customer Testimonials

Cheers it arrived this morning, thank you for your help. The walking stick looks smashing. 

Best regards

Cass Singleton
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Je prend a l'instant la livraison de ma commande , elle est magnifique ! Merci de votre professionnalisme et votre sérieux , je ne manquerai pas de vous conseiller auprès de mon entourage et de vous couvrir d'éloges .

A bientôt , cordialement 

Nicolas RICHARD
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Hi Emily

 

The stick arrived safely this morning, and I’m absolutely delighted with the repair work which you have carried out.

Would you pass on my thanks also to those who were involved in the repair itself.

 

With very many thanks all round.

 

Kind regards

 

Richard
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Hi Emily & Hannah
The cane arrived today and it is just perfect, including engraving. Just as well the experts (i.e. you) made an executive decision. Fantastic service.
Sincere thanks and regards
Mark Braithwaite
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The stick arrived safely on Saturday and is excellent. Thank you very much for your help.
David
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It actually arrived just a few minutes ago! All fine and am very pleased. Thank you again for your super level of response on all this!
Best wishes, Ian
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Wow thank you for fast delivery before 8am this morning................well done and is just what I wanted............
Robert

18th June 2010

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Hello after finally tracking down my new stick I’m very happy with it.

The height is perfect and the handle fits my hand very nicely.

Kind Regards

Richard

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Emily

Thank you very much for helping sort the delivery.

The walking stick arrived on the Wednesday evening and he was absolutely delighted – you have helped to make my father a very happy man indeed! Please pass on our gratitude to the stick maker for us.

All the best

Elaine

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Morning Hannah,

Am now back home and received the ferrules and the 19.5mm fitted perfectly, so all's well that ends well. Many thanks for your patience. Your kind help throughout has been most appreciated.

Regards,

Ian

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Thanks so much for sending my stick so quickly.

This is the third stick I've bought from you. 1st one was stolen from a disabled toilet!

As a 5 foot 3 person I found it difficult to find a stick the right size for my height. Your website shows how to measure the correct stick height and can have any stick shortened to the correct size. You have a good variety of patterns in the folding versions too.

I buy your folding sticks, they are well made, sturdy and fold up easily. I fold mine into three and secure with a hair bobble that I keep on the stick shaft.

Thanks again for your prompt delivery. You can put my comments as a review if you want.

Kind regards

Jenny Forbes

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Hello Emily

Thank you very much for your prompt response and fairness in doing business. It is appreciated.

Best regards

Terry

 

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Thank you so much for your prompt reply, my ferrules arrived today!

Best wishes

Sue

17th June 2010

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Dear Sir/Madam

I just wanted to applaud you on your excellent service. I only ordered a new stick on Wednesday morning and Thursday morning it arrived. I can't thank you enough. I have been using an elbow crutch for a very long time and now I am having trouble with my arm. So getting a speedy delivery was appreciated. I am very pleased with the stick its not only very strong and great quality but feminine too. Once again thank you for your great service.

Kindest regards

Jayne

17th June

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Mostly people find something to complain about, so I thought I'd be different and say thank you for your prompt attention and delivery of my order.

Regards.

Jean

11th june 2010

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Dear Emily
Thank you very much for your prompt, efficient service. Very pleased with my stick and will certainly recommend you to any friends who need sticks in future.

Jane

15th June 2010

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Hi There, 
I just wanted to let you know that I've received my package from you today (Wednesday). Considering I ordered it on Monday evening that's essentially next day service. The goods are exactly as described and the ice grip is a superb piece of kit. I'm very pleased with the level of service you provide and I'll certainly be back. 
Thanks, 
Robert

26th May 2010

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Many thanks for such a prompt and efficient ordering/delivery process - I love the product too! 
Best wishes 
Kate

12th May 2010

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Stick arrived, is sawn and splendid!

Thank you 
Colin.

11th May 2010

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My order arrived today!   Only 24 hours after ordering!  I am very impressed - and delighted with the product. 
Many thanks.

Mrs Drew

11th May 2010

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Many thanks for your prompt and excellent service. The sticks are great!! 
Sincerely. 
Mary

10th May 2010

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Thank you for your very prompt service- I am really pleased with my sticks. 
Regards 
Jane

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Thanks so much for the very fast delivery, & very pleased with the goods.

Annette

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Dear Emilyhannah 

I would like to thank you for my stick which arrived 24 hours after I sent the order!!! 

Starting to use a walking stick has been a trauma, but I am so pleased with the pattern on mine! 

My friend admired it so much, I've given her your details so she can order one too. 

Thanks again, I'm very grateful 

Barbara

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Hi Emily,

Just wanted to say that my order has already arrived and thank you for your
excellent service.

Kind regards.

Karen

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Thank you for my folding walking stick it arrived this morning @ 9.00 am. Your website and delivery are both excellant and I will recommend you to all who need your services. 
Thanks again 
Best Wishes 
Suzan :-)

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Dear Emily, 

Thank you for your rapid reply. I must say that I am very impressed with the service I have been given and will certainly recommend any friends who feel they also need a shooting stick. 

I am sorry if I have caused any problems but the way they have been dealt with is outstanding. 

Kind regards, 
Geoffrey

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Good Morning, Order well received and in good order. I hope to give you regular orders in the future.
Kind regards
Alan

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Thank you for the speedy delivery of my stick which I received just 5 minutes ago- excellent service .

Yours sincerely,
Lynne

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Just wanted to say thank you for the leopard print shopping trolley! Used it for the first time today & it was great - I love the print & all the pockets. Its also quite sturdy- bumps up the 6 flights of stairs to my flat a treat. Thank you once again.

Lorna

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Dear Sir/Madam,

I would just like to state how please I am with the walking stick I purchased from your company. It is very well made and the chromed teardrop handle adds an air of elegance.
Thanking you. 
Frank

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Many thanks for your excellent service and super fast delivery of chestnut walking cane. The item is lovely just what wanted.Look forwards to doing future business with you. Kind Regards

Jenny

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Good morning, 
Thank. My husband is extremely pleased with his birthday present. Thanks again

Libby

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Received - very many thanks.  First class service. 

T Underwood

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Just to advise you that I am very pleased with the walking stick, and for the fact that I received delivery today, one week since ordering.  Excellent, thank you.  
Pauline

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Hi

Received my Labrador head walking cane today,just wanted to thank you so much.It is fabulous and so well made.

Thanks again and also for quick service

Regards

Terry

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Thank you for being there as I have had one of your sticks for the past two years and loved it, well today mine beloved stick was stolen from my shopping trolley as I was shopping in Home Bargains I was desperate and it had not been handed in to the store so someone had it and was keeping it.

I came home and in desperation looked on line and there it was Red Paisley thank goodness you still had stock, the stick had been a Christmas present 2 years ago and it had been on holiday all over Scotland and the UK and now I have to wait until my new one is here to go out- cant wait as it had been my constant companion and I feel lost without it

Thank you again

Mrs Chris Bayliss

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Item received Friday 9 January.  Many thanks, all we need now is some clear snow-free ground to try it out!

Regards

Patrick

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Thanks, excellent service - the walking stick and cover I ordered have already arrived much to my surprise and delight:  the quality of the goods matching the service!   I shall happily recommend your company in the future. 

Happy and successful New Year 

Joyce

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Sir/Madam. Thank you to your prompt attention to my order.  I received the item in good time as a present for my father, and he was very happy with the style and quality. 
Many thanks
Mike

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Dear friends,
This order was received very early yesterday - amazing! The speed of your service is second to none, and the quality of goods first class.
I am so delighted, thank you very, very much. I look forward to buying from you again in the future and will recommend you to all my friends.
Once again, thank you for such wonderful service.

Very best wishes,

Niogel

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Many thanks for my order which I received today, only 2 days after ordering! .... its the perfect present for my father in law. Kind regards Dawn

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Would just like to congratulate you on your online order services. Thank you for your quick and excellent service, its not very often that you get such an efficient service these days.

Well done, it was a pleasure shopping with you. Wishing you all a very happy Christmas and Thanks again.

Liz

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Hi 
Just a quick thank you note and to let you know the cane arrived as you promised on Thursday 8 .45 AM.

Thanks again, if I need anything else in the future I will definitely have a look on your site to see if you have what I am after.
Guy

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I ordered a shooting stick from you at around lunchtime yesterday. It arrived on my doorstep before eight-thirty this morning!!! A superb product and outstanding service!!! I shall give you the highest recommendation to my peer group and friends. Thank you, John

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Just wanted to say how impressed I was with your service. Placed order Sunday evening, arrived Tuesday lunch time! Fantastc, many thanks.
Regards.
Julie

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Thank you. Walking stick has arrived and is exactly what I've been looking for to replace a similar one my father had and broke. He was using it to hit our dogs ball - as you would a hockey stick -  missed the ball, hit the ground instead and broke his stick!!!  He has instructions to use this one as a walking stick and not a hockey stick!! Regards Joan

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Thankyou so much for my walking stick which arrived at 7.15 am this morning. I am so impressed by the speed of delivery and delighted with the stick for my elderely father.  I do wish there were more firms like yourselves...excellent! Thank you again

Jayne

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Marvellous!. . . .it arrived today.
Tx
MPS

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Thank you for my stick, it's lovely.

Sue

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Received Thursday 19th Nov @ 8am! Amazing speed. Delighted, thanks. K J L.

 

Hi

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Many thanks for my order it arrived this morning.

Regards
Tracy

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Order received saturday. 14th. Excellent! Thank you.

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Great! Thank you for the fast service !!!

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Hello, 

Thank you very much for the prompt dispatch of this product. This is a gift for my Grandma which I am getting her for christmas. 

Kind reagrds 

Ben

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Just thought I would drop you a line, I ordered my stick on wednesday and it arrived thursday morning exactly as described. Fantastic service couldn't be better, thanks
Mike

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Hi
Just to say thanks very much for the prompt delivery of the horse's head walking stick. It arrived in the last 10 mins ( 14.45 ) Only 2 days from ordering We are very pleased as it's a 70th birthday present to go with a cd of the Lion and Albert Not sure if you understand but believe me the 2 presents go together excellently.
Again Thanks for your excellent service
Cynthia M Leake

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Thank you very much it arrived this morning 6th November, ordered 5th November - I was amazed, what service - terrific. Jeanne

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JeanneI have received the ferrule today and wish to thank you for the very fast response and prompt dispatch. I cannot try the ferrule until the weekend or monday but I am sure it will be ok. I commend you on your service and will highly recommend you when and wherever possible, again thank you very much.

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Goods received.  Many thanks for such super fast delivery. 

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They have arrived and fit perfectly, thank you.

Shirley

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Just a quick "Thank you" for such prompt service. The folding seats arrived the day after ordering them.......and they are great.
Regards,
Bert

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Thank you so much Emilyhannah for such prompt service. I rang on Monday night Australian time to order the shooting stick and I picked it up from our local post office the following Monday afternoon.

I call that excellent service and very much appreciated.

Cheers

Len & Elizabeth Tamborine Mountain Australia (in the hills behind Queensland's famous Gold Coast!!)

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Thank you Emilyhannah for the excellent service and delivery. I am very pleased with the stick which is exactly right for my needs. Your response to my telephone message was immediate, courteous and very helpful.

Thank you

Marjorie

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I'd just like to let you know that I have received my parcel containing the walking stick this morning! What a fantastic service! I am very grateful to you.

Many thanks.

Jill

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Received with thanks in good order
Regards
Alan

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Sorry it's taken a while, we have been away. I must compliment you on your service. Most impressive & we would recommend you happily.

THANK YOU AGAIN JOAN.

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The order was sent to you at 11.54am yesterday and delivered safely at 12.50pm today. What impressive efficiency! Thank you.

Derek

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I received my walking stick yesterday (Tuesday) after ordering it online on Sunday. I was amazed how soon it was dispatched & delivered & I am delighted with it-the lightness, & especially the colour. Thank you so much.

Yours sincerely,

Brenda

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Thank you very much. The walking stick has arrived in perfect condition and at a very reasonable price. :-) 

Kind regards,

Peter

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Sticks arrived this morning. Thank you very much for the great sticks and a very good service. Well done, you "did exactly what it said on the tin"


Best regards

Ken

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Many thanks, it has arrived safely.

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Dear sir,

 

I rang on Monday to order a flip stick and paid for it over the phone. I received it the very next morning and have started using it immediately. It is absolutely fantastic and I am really impressed with it. Not only that I was very impressed with the person I gave my details too who dealt with my order very efficiently and is a credit to your company.

I am a member of Dooyoo shopping review site and I am going to write a review of this stick and I am going to use your website to give the example of it so hopefully when people look up the word flipstick it should come up in Google search and definitely on the Dooyoo site. Hopefully it will direct people to your web site and you will get some orders when people check it out.

Thank you very much for your speedy service.

Gary

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Order rec'd. Super service, thank you.

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Dear Sirs,

Just a note to confirm safe receipt of my order.

Thank you for your kind assistance.

Kenneth

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Thank you for your email. Received the walking stick today.. Thank you for your speedy delivery.
Regards
Clare

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Wow !! What efficiency !

Wow ! The item arrived less than 24 hours after I had placed the order !

Many thanks, and congratulations.

Tim

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Thank you, very efficient service. Lovey stick arrived this morning.
Regards

Ira

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Hi
Many Thanks received my order today.Very pleased with it.
Regards
W Baker

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THOUGHT I HAD TO WRITE TO SAY MY ORDER ARRIVED THIS MORNING AT 9.30 A.M. AND CONSIDERING I ONLY PLACED THE ORDER YESTERDAY MORNING I AM VERY IMPRESSED ! THANK YOU VERY MUCH FOR SUCH SPEEDY RESPONSE AND I AM VERY PLEASED WITH BOTH WALKING STICKS.

MANY THANKS
VERY SATISFIED CUSTOMER
DEE

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Order arrived a few minutes ago. That's what I call service! Thank you. Peter

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It's 10:30 am, Friday morning, and we have received our walking sticks - we just ordered them yesterday morning! Excellent service! We really like the sticks and I think they will be a great help. Keep up the good work - we'll be back, for sure!

Sincerely yours,
Leslie and Paul

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Order received this morning. Fast turnround, many thanks. Gordon.

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Arrived today thanks - Great Service - Nice Product - regards Joseph

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Thank you for your prompt dispatch of said walking stick. My mother is delighted.

Best wishes
Katharine

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Hi! Many thanks for your speedy dispatch of my walking stick. It arrived today, and I must say it is of superb quality and an excellent price. I shall soon be ordering again from you,

Kind regards Sheila

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Thank you so much for such fantastic service. Only sent off for my  crook  and walking stick yesterday and received it first thing this morning - less than 24 hours. The long walking stick is for my grandson to use as a mini crook, when he goes out with his dad to see to the sheep or when he comes with me to bring my ducks and geese in for the night. Perhaps you might consider making mini crooks for small shepherds? - just a thought. 

Once again thank you so much.
Regards Val

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Stick received today in excellent condition.
Very fast delivery.

Many thanks

Keith

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I received my walking stick this morning- very impressed with such speedy service and will recommend your company, thank you.

Yours sincerely, Lynne

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I would just like to thank you, I received my walking stick today. What fantastic service, I will be recommending you to other people that need your products.
thank you 
Maurice

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Dear Emily or Hannah, 

The sticks have arrived, thank you very much for your efforts to match them up. My wife is not quite skipping down the road but she is certainly moving with confidence. 

John

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Hi,
I would just like to to say I was amazed by the really fast delivery
of our order. They were ordered on Tuesday and we received them on
Thursday - truly amazing.
Many thanks
Susan Jones

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THANK YOU FOR THE DELIVERY WHICH ARRIVED NEXT DAY, AND VERY WELL PACKED!

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Thanks for the quick delivery. I was expecting at least 2-5 days but it came 
this morning.

cheers

Steve

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Hello
Just like to say many grateful thanks for the chestnut staff. 
Bruno (my labrador retriever) and myself have covered many miles through the countryside, made all the more pleasant with the staff.

Regards

Mr T Stephenson.

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Many, many thanks for such a prompt and efficient service. The stick arrived this morning and I only placed the order yesterday afternoon.
Keep up the good work. Thanks again.
Margaret

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Thank you for the excellent service in delivering the above order ( Black Wrist Cord for Walking Sticks) in less than 24 hours.

Regards
Leslie

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All safely received. Excellent product. Taking it for a "test drive" this afternoon !!!

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That's an incredibly efficient service. Thank you.
Elaine

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All now received and many thanks for your prompt service.

Lyn

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Dear Sir, Madame, I felt I had to let you know how impressed I was with the prompt and efficient way my order was dealt with. I purchased a walking stick which was to be a birthday present and had to be taken abroad. I was afraid it might not arrive on time. It arrived in two days. Thank you, it is a pleasure to deal with such a well-run, efficient firm.

Sylvia

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Thank you for the great service. I received my order at 11am this morning, 24th January having only ordered on the 22nd January.

That is what I call service.

I am greatly impressed with my walking stick, it is much nicer than it looks on the website. I now know where to come too should I need anything else.

Once again thank you for a speedy delivery.

With Kind Regards

Isabella

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I would just like to say thank you for despatching the walking stick so quickly, I am very pleased with it.

Thanks again.

Regards,

Margaret

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Dear Rachel, 

The ferrules just arrived, and they are perfect for my mum's stick. Thank you so much!

Yours sincerely

Valerie

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Order received to my complete satisfaction. Thank you.

George

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Thanks for your order, got it today, it is EXCELLENT, it willl be a great Christmas present for my dad.

Merry Christmas

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Dear Emily and Rachel,

Thank you so much for your help yesterday.

They have arrived and are just perfect for the show.

Thanks again
Tim
Stgae Manager
X Factor

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Just a note to say thanks for the walking stick which arrived today. Very pleased, AKO Smith.

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Wow - very impressive service!! Many thanks indeed.

Best regards

Beverley

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I meant to email last week to tell you that the stick attachment had helped to give me at least some mobility in difficult conditions!

I was in Walsingham in north Norfolk for a weekend pilgrimage with some of my church, and within (and around) the Shrine site all the paths slope with varying degrees of steepness.

The attachment allowed me to get around for a bit longer once the snow really settled, though I did miss quite a lot of the worship as my mobility scooter wasn't safe in the conditions either...

Thanks anyway - I wouldn't have seen or bought it without the promotional email, and I certainly didn't expect to need it!

Rosalind

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Thank you very much for your prompt despatch, the walking stick arrived yesterday in perfect condition and will be a perfect Chrisatmas present for my husband who has just started to use a walking stick. Again, thank you very much.

Angela

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Dear Sirs,

Just a quick message to let you know that that the shooting stick has arrived in this morniing's post. I have to say that it makes a very pleasant change to receive such prompt service. Many thanks.

Best Regards

Mo G Roberts

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Order received this morning, 36-odd hours after ordering.

Excellent product, excellent value, excellent service - thank you.

Peter

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Thank you very much for the excellent & prompt despatch of the walking stick. I got it this am around 9.30 am.

Dr. M

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Thank you for the excellent service. The stick was for my mum & she is delighted with it!

Kind regards

Blanche

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Stick arrived, many thanks.

Hugh Davies.

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Hello, Many thanks,arrived this morning- super efficient service.

Kind Regards

Philip

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Thanks so much for the quick delivery-excellent service!

Portia

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Rachel,

Just to let you know that the two trekking poles arrived this morning, well
in time for my visit to the Midlands next week. Many thanks for your prompt
attention to my order. It is an excellent service. I need a pole myself,
so will be in touch upon my return.

Again, Many thanks,

Toni

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Thank you so much the ferrule arrived this morning,fitted perfectly.

I can only marvel at your service!

Sincere good wishes,

Harry

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Thank you for your efficient service. I hope you will hear from Mrs. L as I have passed on your name.

Regards Pat

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I received my cane today, I love it, it is more than I hoped for.......Thank You..valerie

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Dear Emily,

Just to say thanks for your efficient service, the goods I ordered from you yesterday afternoon actually arrived at 10.am this morning!
Many Thanks

Peter

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14 August 2008

Thank you! And it has already arrived! I'm delighted with it.

Best wishes

Doreen

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Just to let you know I have now received my order. Thank you for such a prompt delivery.

Marilyn Oliver

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Arrived this morning! I can't believe how quickly this was delivered, and I am delighted with it. (Just wish I had had it at the Cambridge Folk Festival last weekend!) Many thanks for your fantastic service.

Best wishes,

Ronne

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Thank you so much for the excellent service

My aunt was thrilled with her new walking stick


Regards


Sue

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Order Nos. RC3580430 & RC3584463 received today thank you.

Delighted with goods and your service.

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Thank you for the brilliant service you provided on this order. I ordered it yesterday on the internet around 11 am and received in this mornings post.

Best regards

Barry

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I received the goods today – outstanding service! I will be using your company again.

Many thanks

Roger

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Hi,

Received order today. The cane was a gift for my son. He was absolutely thrilled to bits with the item. 
Thank you for the prompt service.

Andrea

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What great service you give the item was just what I wanted thank you

Regards P Davis

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Hi,
I have an apology to make! I had intended to write straightaway to you to say thank you for your fabulous customer service. Unfortunately, while I started the e-mail and thought I’d sent it, I discovered today that it was still in my “draft” folder! As you can see from the date of the order, its been hiding there for rather a long time. Ooops.

Anyway, going back to the original intention of the first e-mail, I just wanted to say that we were amazed and delighted that the walking stick we ordered for my Dad arrived the very next day, and how carefully it was packed. We wondered how exactly you post a walking stick – now we know!

Thank you again for such great customer service! With best wishes,

Alison

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Dear Sir/Madam,
Just a wee note to say thankyou for the quick efficient way my order was handled. I ordered on Monday this week and by Wednesday the delivery was at my door, such a pleasant experience dealing with you.
Yours etc 
Malcolm

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Hi, got the stick- great service.

Nick

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thanks for such speedy delivery. 

cheers
kevan

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I would just like to thank you for your help and prompt attention, to my request for information, and subsequant order, I can confirm that the sticks ordered were delivered yesterday, and I am very pleased with them, once again thank you , its very nice in this day and age to receive such attention, and be treated as a customer,may I wish you every sucess, and long may you prosper.
Kind regards

Brian.

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Hello,
I received my Derby Cane today. Great item, brilliant service, many 
thanks :)

Yours,
Happy Cutomer

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Dear Rachel

Thank you very much for your prompt response = very professional; quick and helpful service to put my mind at rest.

Regards

Mike

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Hi Emily and Hannah.

Just a quick mail to let you know the walking stick arrived safe and sound Saturday morning.

My brother will get his birthday preset in time thanks to you and your very fast service.

All the best 
Clive.

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Dear Rachel,

Thanks very much for your prompt action. I have now received the replacement. Very impressive customer service.

Kind regards

Mrs Dilworth

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Thanks. Goods arrived safely on Wednesday. I wish you every success with your business.

Janet

I would just like to let you know that the trekking poles and walking stick that i ordered have safely arrived. I am very pleased with the goods and the delivery speed.

Best regards,
Ck Chan

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Hi,

Many thanks for such an efficient service.


Kind Regards,
Mark Smith

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Hi,

Congratulations to you and the Post Office. My stick has arrived 15mins ago.

Thankyou.

Pat

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Thank you for your notifacation...the parcel arrived ten minutes ago!
Thanks as well for a fast and extremely efficient service.
Sue

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Hi again Rachel,
Just thought that you would be interested to know that the walking stick arrived today (Sat). That's some delivery service. You would be hard pushed to make the journey from Cambridgeshire to Orkney in so short a time time. The prospective hip replacement recipient seems delighted with her new walking aid too!! Brownie points all round (if you have that expression down there).
Thanks again

John

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Congratulations on your efficiency. Flipstick ordered yesterday afternoon 
and delivered this morning.

Nigel

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Hi, 
Just to let you know I'm really impressed with the speed of delivery! I only ordered this walking stick online yesterday !

Thanks 
Dee

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Dear Emily and Hannah.

Thank you for your E Mail, but the cane beat you to it and had already arrived safely! I am delighted with it, thank you!

Kindest regards,
Chris.

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Hi recieved the goods,and im well happy with it, thanx.

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Received very speedily and we are very satisfied. Thanks

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Many thanks the sticks arrived today super service. Right on

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hi Rachel, thank you for the wonderful walking stick for the fund raising. Love from Carol, Sarah's mum

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Thanks very much stick arrived today, Great service.!!

Thanks

Steve

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Rachel 
My mum in law has received her stick and loves it! Just in time for our family trip to Ireland - Thank you 
Regards 
Heather

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Many thanks it arrived safely, and very speedily, today.
Jackie

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Arrived AOK this morning. Thanks for the rapid service.
Regards

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To; emilyhannah,
This to say thank you for the very prompt delivery of the walking stick for my father he was very pleased,we was expecting it next week but it arrived this morning (saturday) we only ordered it from you on thursday.
so once again many thanks!

R Purkiss.

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Hi Emilyhannah 
Received cane today thank you very much , packaging was brilliant ps did you get my order for my dog's head cane? 
thanks again

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The staghorn hiking stick is very good quality at a very competitive price.
Well packaged. Ordered Sunday, delivered Tuesday.

Thank you for very quick and excellent service.
Bob

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Thank you for order safely received today - Basil

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Many, many thanks for your very quick and friendly manner.
If only everyone else in business was so helpful.

Kevin

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Hi Rachel, 

Many thanks for your very quick response, you have answered my questions more than I expected brilliant, my father is ex Royal Navy, & he always makes a comment as do many others when he sees some of his veteran pals with this type of walking stick. Some have also even managed to put their own Regimental badges & the names of places with little stick plates where they have served etc. 

I am now about to place my order on your site for one, so thanks very much again for being so helpful.

Also...
Forgot to tell you that my father & I go to quite a few regimental reunions, so if in future anyone asks me or my father where did you get the stick from I shall recommend them to you okay, because as far as I'm aware, it can be very difficult finding a company or someone who makes this type of stick.

I've just placed my order for one with Paypal.


Kind Regards 

Mr Graham McSweeney

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They are absolutely beautiful- top quality. I am very pleased and have a few other things to order soon.

Regards
Benedict Wormald

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Dear Emily and Hannah

I ordered a walking stick from you yesterday and it arrived in this morning’s post. Your phone was engaged when I rang so may I by e-mail thank you so much for such good service. I really appreciate it.

Sincerely

Bob Patchett

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Many thanks for ths sticks they are fantastic. I have just had 2 major back operations and my brother suggested that I try them for walking. I thought I would never be able to walk more than 50 yards ever again, and refused to use ordinary walking sticks, I might be old but hate to admit it. Now after one day I can walk straight, so goodbye wheelchair. I can't understand why the neurosurgeons and G.Ps don't suggest them . I'll certainly be telling everybody about them.

Thank you for your excellent service.

With kindest regards

Bobbie Seymour.

-----------------------------

Dear Hannah

Thank you so much for the replacement walking stick received today. That's what I call fantastic service.

Happy new year.

Kind regards

Hilary and David Macaulay

-------------------------------

Dear Emily and Hannah,

My orders ' ws12 and rfd1001' arrived today.

Thank you for very efficient service.

Yours gratefully,

R.A.Bradley

-------------------------------

Dear Rachel,

Just received my walking stick, wrist straps, and spare ferrule. Perfect! And has anti-mugger potential! Thank you very much, and, I will be recommending you to my friends.

Kindest regards,
Donald

-------------------------------------------

Hi Hannah,

Received Ferrule today. Thanks once again for a great service.

Happy Christmas

Adam

--------------------------------------

HI,
Just thought you might like to know that my father-in-law was thrilled with the shooting stick. He was raving about the quality.
Many thanks and Happy New Year.
Linda Gummery

----------------------------

I ordered 2 Spiral Derby Canes from you on Wednesday 19th December at 13.15. They were delivered on Thursday 20th December, very well packed and no damage. Thank you very much for the prompt service even though my order was placed after your cut off time for next day delivery.

The walking sticks are lovely and a good quality, my husband is very pleased. 
You have restored my faith in ordering via the internet after a bad experience with another company.

Wishing you a Happy Christmas and a Prosperous New Year

Regards 
Marilyn

------------------------------

Thanks Emily

The walking stick has arrived and I am so pleased with it. I have to have a hip replacement next month, so it will come in useful after that - plus I really need to use it now. I will feel quite trendy with it!

May I wish you all a Happy Christmas and a healthy new year.

PAT RICHARDSON

-----------------------------

Dear Hannah,
Just to let you know new stick arrived intact. Thank you so much for replacing it, we do appreciate it. My Husband can now discard his crutches. May I wish you a Merry Christmas & Prosperous New Year and continued success,we will certainly recommend you . Thanks once again. Anne Swain

------------------------------------------

Thanks very much for your e-mails, it's refreshing to actually get a reply and not be ignored! Sometimes I wonder if some companies actually want customers or regard them are a pest!

Lucy Ellis

--------------------------------------------

Hi rachel,
Hows things?
Thank you very much for the bad weather ferrule attachment.
In all honesty its not been tested in snow yet but, with the ease of fitting and usage, which is so simple!
Advertised in the right way and I cant imagine anyone who uses a walking stick not wanting one!
Thanks again

Regards and have a good xmas

Paul

--------------------------------------------------

Thankyou for your prompt delivery.I am very pleased with the walking stick and as my husband has a habit of putting his stick on the top of the car and driving off I feel sure I will be in touch again at a later date.
Sincerely
Joan White

--------------------------------------------

Received goods this morning , entirely satisfactory. Thank you very much.
Allan Day

--------------------------------------------------

Most Impressed! Thank you. This order has been delivered this morning.

--------------------------------------------------

Hi Rachel,

The ash hiking stick arrived safely 10 minutes ago.  Well pleased.

Thanks again.

------------------------------------------------

Thank you - you give a very good service, my compliments to you.

----------------------------------------------------------

Hi Folks
The walking stick arrived today safe and sound. I am very pleased with it. Thank you very much for the great service.

Regards
Graham Cooper

---------------------------------------------------------

Thank you for my order of two hiking poles. Fantastic del, service, arrived this morning.
would recomend....
yours 
a harvey

---------------------------------------------------------

Thank you very much for your speedy delviery of my labrador walking cane. I am very pleased and would reccommend you.

------------------------------------------------------------

You have an outstanding good and well structured site. I enjoyed browsing through it.

------------------------------------------------------------

I'll take the opportunity to thank you for your overnight/instant/before I even realised I really wanted it/high speed service. I have recommended you to friends, family and my
doctor!

Sincerely

Mgt. Bennett

--------------------------------------------------------------

Thank you for the excellent service. I have just
received my stick.

Anna Cullen

---------------------------------------------------------

To Emilyhannah ,

Very many thanks for your e-mail , what a wonderful service you offer. I remember the last time I ordered from you ( a thumb stick & wrist cord I recall ) I was most immpressed with not only the service , speed of delivery , & of course the quality of the goods themselves ! I love browsing your site , and I've no doubt I'll be ordering again soon !

Thanks again , regards , Ben Bourne.

-----------------------------------------------------------

Hello
The walking stick arrived yesterday morning. I am very impressed with the speed of service and also very pleased with the stick itself.
Best Wishes

Tom Cooker

------------------------------------------

Hi,
I would just like to let you know my replacment walking stick as
arrived, and could i just say thank you i think your customer service
is first rate and will be recomending you to friends and family in the
future.
What a great company.
yours faithfully
Jeff Picken.

-------------------------------------------

Received the stick the following day and am most impressed.

Thanks for such prompt service and such a good product.

Pat Owen

-----------------------------------------

Goods arrived first thing this morning

Excellent service !!

Thank you

Tracey

------------------------------------------

Thank you for an excellent service: walking stick and gloves both arrived very speedily. Kind regards

Carol Armstrong

------------------------------------------

Dear Hannah,

Not only walking sticks but walking aids to the 'challenged-by-life' brigade too! The implement has arrived safely, thank you. It is most suitable and I am looking forward to a summer of mobility which seemed a distant deem a short few days ago.

You know , aids like this are not as freely available here in Ireland as they are in the UK and not all of us 'challenged-by-lifers' are computer literate.The Irish Times had a little catalogue type magazine occasionally in which it might be worth an add. Better still, try the RTE Guide's version, it has a huge circulation (biggest weekly in Ireland) and all of the wrinklies take it.

Thanks again

Paul Murphy

------------------------------------------

Having twice ordered sticks from you in recent months, may I say how
pleased I am with the prompt service? In both cases I took delivery
within 2 or 3 days of ordering. Thanks
Adrian Hilton

-----------------------------------------

Your service is BRILLIANT! We have the sticks - thank you

------------------------------------------------

Received the shooting sticks today in excellent condition!!!!

They are all I had hoped for, Thank you 

------------------------------------------------

Dear Rachel,

I would like to thank you very much for your efforts to help me, even though your company does not stock the item in question. This is a service that is well above and beyond the call of duty.

The item that you have suggested looks as though it might do the trick, but thanks to you I also found at the same supplier a “Cane Holder” that might be even better, only the photo is missing, I’m waiting for them to send me either details or the photo.

I would like you to pass this email on to your senior at work as I would like them to know that they have an extremely dedicated person on their staff, and because of you I will definetly contact you for any further needs I might have as well as recommend you to all my family and friends.

Once more, thank you for your help, and I hope to talk with you soon.

Cordially,

Steven Ipekdjian.

---------------------------------------------

Thank you Rachel.

I am going to put in an order over the next few minutes for a stick (204) and a ferrule (Sf10). I would be most grateful if you'd look after it for me, and if I've got the wrong ferrule, get the right one for me.

Thank you very much for your help. It's nice to come across someone so helpful - it made the difference between buying and not buying.

Simon Walker

------------------------------------------------

I have received my staff, it's lovely. Thank you.

-------------------------------------------------

Just a quick note to say thank you so much for delivering the bronze head retriever walking stick so promptly and before Christmas too! How handy that your sister lives just down the road from us.

I have mentioned your very efficient service to lots of my friends! My family run a business and we bust a gut to help people and it is so nice to know there are other people out there who do exactly the same!

With kind regards and many thanks

Beverly Walker - Ely

--------------------------------------------------------

 

Thank you for the walking stick I have received today. I think it is first 
class quality and very good value.Thank you

---------------------------------------------------------

Thanks for the speedy delivery.

Arrived on the 19th.

Brilliant.

Brian Harris

-----------------------------------------------------------

Dear emilyhannah,

Just a quick note to confirm that my stick has just arrived by post. I think it is rather snazzy and look forward to giving it a test drive in a little while.

Thank you for the prompt service and delivery and I will of course use you again should this stick wear out!

It can be difficult looking for / discussing / buying this sort of item as it is difficult to realise personally that such things are sometimes a necessity, but your service has made things a lot easier,

Thanks again and have a wonderful xmas,

Tim

-------------------------------------------------------

Thank you for the fast delivery and i love the colour thank you

lynn derrick

--------------------------------------------------------

Just to say thank you very much indeed for the flip stick which arrived this morning. I am so impressed with the incredibly fast service and the flip stick is even better than I expected it would be. I will be telling all my friends about this wonderful product and your amazing service.

Susan Brady.

-----------------------------------------------------------

Thank you very much for the walking sticks. Ordered them Wed. and they arrived Thurs.morning. Exceptional service.

---------------------------------------------------------

Hi Hannah

I received my walking stick today and it is exactly what I wanted, I'm very pleased with it. Thanks again for your help, the service I've received has been fantastic!

andy whitlock.

---------------------------------------------

I placed an order with you for the first time on Monday. My Mum received her parcel today - have to say how pleased I am with your service and with the quality of the products. I also found your website very easy to use - and what a variety of products!
Thanks again

Sally Wood

-------------------------------------------

Hi Rachel

Thank you so much for your prompt response!!

That's great, and I have placed my order for that item.

Thanks again, and merry christmas!

Val

-------------------------------------

Item arrived safely this morning at 9.30am.

Many thanks

Pat Sykes

------------------------------------

Thanks so much for the package, nicely wrapped I am sure Granny will be pleased!

------------------------------------

Many Thanks for prompt attention to my order, which was received witin two days. Very pleased with walking stick. Kind regards . Marjorie Riley

------------------------------------

Ref. RC2425816.
Order received 11.12.07.
Very pleased with the product.
Looks even better than on the photo.
Many thanks.
Mrs. K Fox

"Just a quick message to say my order has arrived and the stick is perfect!! We are really pleased with the colour and the style which means my husband has a stick that looks like any other walking stick not one supplied by the hospital!! Thank you."

"Pardon my French, M----e, but I wish this had come to me before I just made my purchases online. Never mind, you can't win them all, but I do look forward to getting my 2 sets of sticks from you. This means I can throw my crutches away, and look as smart and trendy as a short fat, 67 year old, with a very wonky left leg, can look, lol. I have a feeling that I will be using your online facility quite a bit.

Can I say what a well designed web site you have, very informative, lots of understandable pictures, and it's easy to navigate round it,

Thanks,

Alan Marston-Gill."

Another customer comment about a handled walking stick.

Hi Emily, thank you for your help with my wife's new walking stick. She is very pleased with it and finds the anatomical handle very comfortable. So job well done.

Thanks again. ... Tom Fenlon

"Brilliant service - very easy and hassle free

If you need a walking stick having never bought one before and not knowing what to look for then this is the place to go.

I got a beautiful one for my mums 80th birthday as she was using a hospital issue one, she was delighted and has had it by her side constantly ever since.

They even have a service to have it cut to the correct height - hadn't even thought about that.

I was very happy with whole purchase experience and would buy again without hesitation.

Janice"

"What a good stick!! Very fast ordering with great selections. The prices are surprisingly low for the product and delivery was excellent. All in all a faultless service. Well done!

Vivian"

Dear Emily, Having now arrived back in Spain, I would like to thank you for the Crozier which arrived in Wakefield just before I left - it is splendid and just what I was looking for. I now have a lightweight crozier that I can fit into a suitcase without any trouble and go to various places in the world. Many Thanks. Regards, Ronald.

"Hi Guys

I just wanted to say thank you for the very speedy delivery of my FlipStick.

I've bought several walking sticks and accessories from you in the last few years and I'm always impressed.

The products are well priced and excellent quality, they always arrive very quickly and you and your staff are always so helpful and pleasant to deal with.

I wish all internet/phone shopping was as smooth and enjoyable as shopping with EmilyHannah!

Thanks again

Sharon"

"Brilliant! No more needs to be said. Lovely web site, easy to use, good choice, good prices, brilliant delivery. You can not ask for anything better. I wish all companies were as good as this.

Geoff"

"Bought the Labrador walking stick, arrived well packaged and was a perfect fit for my partner. He is very pleased with the design and quality of the product. Uses it regularly for dog walking. Would be good to see the range extended to other dog breeds!

Dominique."

"Dear Emily

Just to confirm that the walking stick arrived yesterday.

My husband is extremely happy with it – he is using it as one of his Captain’s Golf prizes. This one will be entitled “Crotchety Old Men” and it will be presented yearly to a member of the L’Ancresse Golf Club here in Guernsey.

Many thanks for the excellent service and delivery.

With kind regards

Karen"

"I have received the blue stick and am absolutely delighted, the colour goes very well with my outfit for my grandson's wedding on 3rd August, glad I had the idea rather than using my brown one. Thank you so much. Jacqui"

My two walking sticks arrived today and I am really very pleased with them.

The black folding stick is easy and comfortable to use, and appears to be strong and long lasting. The red paisley stick is also well made and comfortale to use, as well as being such fun! I am enjoying useing it, and I am nearly eighty!

I am so glad that I found you.

Annette

"I am 48 years young and felt I was too young to need a cane, but I had no choice due to my physical problem. The only way I felt I could cope with having a cane was to get a psychedelic cane. So, looked at this web site and felt wow! i like these canes! I ordered a Red Paisley cane. The quality is great and the design fab! I am happy to go out with my cane and have had many compliments.

Alison"

Below is a lovely comment from a recent customer. We care about what we do and want everyone to be happy.

"My goodness what a terrific service!

Broke old stick Thurs morning ... new one ordered and it was with me 11.00 Friday! VERY high quality too!

Many thanks

Jackie"

"I needed to find a sturdy walking stick for my aged mother. It had to adjustable in height and have a comfortable grip. I found exactly what I required at a competitive price from a large range on the easy to navigate web site. I ordered on a Wednesday and it arrived the following day. That is what I call service!

I have saved this company to my favourites for future reference and have no hesitation in recommending it to others!

Kind regards

Alan"

"I have received the blue stick and am absolutely delighted, the colour goes very well with my outfit for my grandson's wedding on 3rd August, glad I had the idea rather than using my brown one. Thank you so much. Jacqui"

"Perfect - just the job! Love my new aluminium hiking pole (with crutch handle)! Following a spinal injury, this is my progression from standard crutches. High quality construction and grippy and comfortable handle. Perfect to assist my dodgy balance. Thank you."

(about the 005 shooting stick), "Classy, and well worth the money. A very nice and practical shooting stick that was bought as a gift. Exceeded my expectations and was well made. Very easy to adjust and I loved the colour. Ordering was easy and delivery service was brilliant as I was allocated a time slot as well as a day. Would use this company again without hesitation."

"Hello, Shooting stick 005 received yesterday as promised. Very pleased. Most impressed with your organisation and delivery arrangements.

Thank you,

Ian

"May I say astounding. I Googled "walking sticks" early yesterday morning, and went straight to your website, saw a wonderful selection of walking sticks and chose a cheap walking stick. Later that morning received notice of despatch, this morning notified of a delivery window of an hour this morning.

It arrived as promised and was really surprised of the quality of the stick, and more so of the speed of processing and completing the order.

This is customer service of the highest order and challenge anyone to better this. I will be using you in the future as I may even start a collection of walking sticks.

Many thanks

Geoff"

"I ordered my walking stick one afternoon and it arrived the next day! I was pleasantly surprised as I had not expected it for a couple of days. The website was easy to use. The product description was clear and precise. The walking stick was not the cheapest one I found but I thought it would be better quality. Altogether a good experience.

Anne"

"Hi Hannah My beautiful new stick has just arrived – it’s perfect! Many thanks for your help. Best regards Fiona"

These are all real comments by email from happy walking stick customers...

"Hi Hannah, Just to let you know sticks have arrived safely, and the ash one fits perfectly. Thank you so much. I will try and send you a photo of the finished item, when it’s done. That’s if you want one!!! Best wishes Graeme".
---------------------------
A recent customer review, "You want ferrules? Walkingsticksonline Rules. I needed a number of ferrules for various walking sticks and canes hat I have collected over the years. The selection at Walkingsticksonline was good, the purchase was effortless and the delivery was as promised and was delivered in good order. I would recommend this company to anyone."
---------------------------
And another, "Thank you. It has been a pleasure dealing with you company, you should be giving lessons in internet selling, you are a credit to selling. Have a nice weekend" Derek
---------------------------
 A happy customer comment, "Thank you very much, I received the extra ferrules this morning and happy days, two lots of them fit my walking stick. I really appreciate all your help. I wanted to get my stick which I purchased from you fixed as I love it and have had many compliments about it,but most important for me it is so comfortable in hand and light. Once again thank you so much your customer service is exceptional." Pat Waring
---------------------------
"Hello, 
Received my Blackthorn Thumbstick today. Absolutely beautiful! Thank you so much for such a wonderful stick. Unfortunately we got 12 inches of snow today so it will be a while before I can take it for a walk. Lol! Thanks again and God Bless."
Jeff
---------------------------
"The canes are amazing!!!

Thank you very much!

Luke"
---------------------------

"Thank you, all received and it’s perfect!"

Emma South

---------------------------

"Hi again,

Just thought I’d let you know I’ve taken delivery of my stick, and am very pleased with it.

It’s beautiful actually, and you’ll be pleased to know the knob is just the right size too.

Thanks for your help and great service...

Regards"

EM
---------------------------

Really great service. Thanks for the good advice and really fast delivery. My mum will be able to get out more now that she has an "umbrella" to walk with and still doesn't need a walking stick! Please feel free to use my email for feedback purposes on your website.

Regards,

Ramona

----------------------------

Hi Emily,

Just received my cane.

Perfect !!

Thanks

----------------------------

Dear Emily Hannah Co.

The crook cane (Xmas present for mother in law) arrived today within the one hour window and I would just like to say:

1. Excellent website.

2. Excellent communication.

3. Excellent delivery.

4. Excellent product.

Thank you very much.

With best wishes

Tony

----------------------------

Thanks very much. It arrived this morning just in time for my trip "down the country". Absolutely delighted with it.

Yvonne

----------------------------

Thank you for your very efficient service and prompt delivery. The quality of the product is very good and I look forward to using the sticks you have provided.

Regards

Peter

----------------------------

Stick came today. I am very pleased with it. A very prompt reply.

Thank you very much.

Phil

----------------------------

Hello Emily and good morning.

Just to say thank you for the ferrule, it fits beautifully. I will be back to purchase other canes.

Regards

June

----------------------------

Dear Hannah,

Robust ferrules arrived this morning – Many thanks. One of them will be in use in the dales this weekend.

Regards

Alfred

----------------------------

Good Morning,

Just to let you know the ferrule I ordered by phone yesterday morning has arrived. 10 out of 10 service, thank you very much.

Kindest Regards

Russell

----------------------------

I ordered a shooting stick online Monday the 24th June. I received texts on my mobile phone informing me to when it would be delivered. Received it before 10am on the 26th June. Excellent service-excellent stick, my wife is extremely happy with the stick.

Thank you very much indeed.

Patrick

----------------------------

I would like to thank you for the service provided by your company. I made a telephone enquiry about an order and my question was answered with politeness and efficiency.

After placing my order it arrived within twenty-four hours and I was kept informed by e-mail and text of it's progress. It was also delivered precisely on time.

Your company is a breath of fresh air in today's marketplace.

I wish you continued success and I would certainly recommend you to friends.

Sincerely ,

Joyce

------------------

I've just received stick. its even better than i expected.i will be contacting you in the future.

Regards

Mark

------------------

Dear Walking Sticks,

Firstly let me congratulate you on your beautiful canes.I have just bought the ws11 cane am it arrived today only 2 days after placing the order. I am absolutely thrilled with your service and the cane itself my only problem is it came without the 3/4 inch rubber stopper for end as was detailed. Sorry to complain espeically after a 1st class service.

Yours Sincerely

Nigel

------------------

Received with thanks and on time

Norman

------------------

Thank you …. Delivered yesterday!! Very quick!!

Erica

------------------

Danke vielmals für das nette, rasche und unkomplizierte service. ware ist auch sehr schön! werde sie gerne weiterempfehlen!

Alles liebe ihre

Tina Pammer

------------------

Many thanks received today, very pleased. Thanks Alan

------------------

Just got my walking stick, stag's head just right. Thank you

Patrick

------------------

Hi

Walking stick has arrived ahead of time.

Looks good.

Thank you.

David

------------------

Just wanted to thank you very much for reorganising the delivery of the seat. It arrived at the competition and was perfect!

Appreciate the service to sort it.

Best regards

Amanda

------------------

Thank you for speedy and efficient service.
Regards,
Ian

------------------

HI,
WOW ! this is hassle-free internet shopping,ordered e.monday,posted tuesday, delivered today,1st class !
I have looked for this solution for my wife's [lethal] folding stick-sorted,now,dare i try 4 different coloured finials on my quad stick ? !
excellent service & regards,
Brian

-----------------

Thank you for a most excellent service.

Paul

-----------------

Hi Emily,

By the way, may I say your service, both in terms of promptness of dispatch and after sales assistance has been marvellous.

I'll be recommending you to my friends and family.

-----------------

Love them ... everything arrived really quickly. Love the folding walking stick.
Erica

-----------------

The service this company offers and the quality of its products are first class . This hand crafted walking stick was bought for a very good friend of ours who was retiring and has a knee problem ,this will help him continue his walks in style for many years to come .He was really pleased and thought it was a brilliant gift.
John

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My husband recently diagnosed with primary progressive ms, was easy to find suitable walking stick, cut to measure, friendly advice, would recommend and will use again x thank you
Angela

-----------------

Well-done. Received my walking/shooting stick today....a birthday present for my husband. Prompt service and delivery. The quality of the stick is excellent.
Toni

-----------------

Very pleased with my purchase - a folding walking stick - as I am off on holiday soon. I don't need a stick all the time, only when I get tired and this is small and light enough to go in my carry-on baggage and yet strong enough to serve my needs whilst I am away. I may well buy another one in a different design but maybe not yet.
Irene

-----------------

My husband purchased two sticks for me last week and were absolutely delighted with the quality and service we received, so much so that I ordered two more sticks for hm. These arrived the next day after ordering on the net!! The packaging was outstanding in order to avoid damage during transit. Well done to all the staff involved from us both.

Jac & Dave

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Arrived today. Fantastic. Exceeded all expectations. Thanks

Tom

-----------------

I am very thrilled with my butterfly walking stick. Can't wait to use it. Many thanks.

-----------------

Just received the stick, bang on time with the courier and just what we wanted.

Many thanks for your help.

Kind regards

Julie

-----------------

Received by DPD today as and when they said. I'm very happy with the stick it reminds me of my cocker spaniel.

Thanks

Norman

-----------------

Received my order, very pleased with it. Great service, would definitely recommend your company. Many thanks.

-----------------

Just to say thankyou for the prompt delivery of the order, which has arrived here today.

I'm very pleased with the ferrules.

All the best

Paul

-----------------

Excellent support and very well made. I have bought another for my mum.

Karen

-----------------

Rubber ferrule arrived this morning - perfect.

Many thanks indeed for an excellent service.

Best regards

Doug

-----------------

Lovely stick. Many thanks. P.

Hi Emily,

Just to congratulate on your fantastic service you provide. I bought a know walikng stick for my farther for christams. I spoke to you when I iordered and paid this was last saturday, and I recived on the Wendesday fantastic service, and the fact you eamil and that a text is sent saying when it will be with. I hope and I have everything crossed !! you that you have great successes with your business and will recomend you to everyone I know.

The stick is out of this world as well so I will have a very happy dad christmas day!! thanks to you. Have fantastic christmas and a very happy new year.

Best wishes,

Helen

xx

-----------------

Just wanted to say thanks for such quick and great customer service. Stick is exactly what I wanted, great support, and grip too.

Kind Regards

Karen

-----------------

Hi Rachel,

Thank you so much for the quick reply and for such a quick delivery. It's not very often you get service like this and I will definitely recommend your company to others.

Many Thanks

Sarah

-----------------

The lovely cane arrived today. What a beautiful piece of work. Am also very impressed with the entire purchasing process - very smooth and trouble-free. Thanks!!!

-----------------

Hi there

Just to thank you for the excellent goods and the excellent delivery service, much appreciated.

Kind regards, Kathy

-----------------

MANY THANKS

MY 2 WALKING STICKS ARRIVED SAFELY FIRST THING THIS MORNING.I AM VERY PLEASED WITH THEM.

I WILL COME BACK TO YOU AGAIN.

LENNY

-----------------

Dear Emilyhannah Ltd

I just wanted to say thank you very much for the Italian Leather Handled Walking Stick I recently purchased from you. It is a Christmas present for my father and he is truly delighted with it.

Kind regards

Tom

-----------------

Thank you - has arrived already and mother-in-law is thrilled!

Great service!

Alison

Australia

-----------------

Thank you so much for a very quick service. I am very pleased with the walking stick.

Mrs B Holliday

-----------------

Arrived safely yesterday.

Thank you so much a fantastic product, very well made, exactly what I needed.

Linda

-----------------

Hi Emily

This arrived today and I'm delighted with it. Thank you

Best regards

Garsham

-----------------

Congratulations on your excellent service.

My husband is delighted to have a replacement for his much travelled and loved Shepherds Crook which he lost several months ago.

He felt bereft without it.

He is now looking forward to walking with its replacement.

Well done.

Very impressive.

Janice

 

-----------------

Thank you have received my order pleased with product delivery and communication excellent.

Keith

-----------------

Excellent! Even arrived faser than I thought. If the need arose, wouldn't hesitate to use the co again!!

Geoff

-----------------

Thank you for the prompt supply of my order which was delivered within days.

I would also comment on the excellent quality of the Shooting Stick which was purchased from yourselves and presented to me on my retirement from being Chairman of South Berkshire District Scouts.

Regards

Richard

-----------------

Hi,

Just to say my mum was super impressed with both the product itself and the service.

Brilliant! well done, very pleased

Many thanks

Sarah

-----------------

Hi,

Thank you for your excellent service! I purchased the Extra Short Folding Walking Stick for my mother as she is only 5' and its the perfect size.

My mother is delighted with her new first time walking stick.

Kind Regards

Sarah

-----------------

Hi

This is to say Thank You very much for my item, I ordered it on Sunday and it arrived on Tuesday,which was very impressive!

You also kindly emailed me to give me a time when it would be delivered, which was very helpful.

The walking stick is excellent quality and extremely good value.

Thank you for the excellent customer service.

Kind Regards to all staff, from Leah

-----------------

Foldable Walking Stick received this morning. Item is exactly as described. Thank you very much for such prompt service.

Kind Regards,

Rita

-----------------

RECEIVED AND PERFECT THANK YOU X

Emma

-----------------

Hello , I can only recommend your company for the excellent service and all the help you give customers... so delighted am I that I am immediately ordering a second stick as backup as I am accident-prone and forgetful with belongings !!

Thanks once more

Best wishes

Joan

-----------------

Hello Rachel

The ferrules I ordered yesterday have just been delivered. Thank you again for your prompt attention.

I will certainly come back to you should I need another stick and ferrules.

Regards

Royston

-----------------

Super quick service - thank you so much.

Jenny.

-----------------

Hi

Thank you for the speedy delivery of the carbon fibre stick that I purchased from you--It`s exactly what I wanted.

Yours

Roger

-----------------

Hi. The cane arrived today. It is even nicer than I expected.

Thank you

Sharon

-----------------

Lovely product and excellent customer service throughout.Well done.

I would like to express my thanks and appreciation of your exemplary service in the execution and delivery of my recent order RC12418541. The cane and accessories arrived in perfect order and at the time specified for the delivery. I am a completely satisfied customer and assure you of my best recommendation at all times. If every online supplier were to follow your example, internet shopping would be a pleasure.

Thank you.

Roger

-----------------

Hello there.

My stick has arrived and I am delighted.

What info do need from me to order a bespoke stick?

Thank and regards,

Fred

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Dear Emily

I am very new to walking sticks, being newly disabled with MS. I Bought 3 sticks; two Derby adjustable canes and one blue marble effect wood cane. They are great, far better than the NHS stick, which I found it heavy and clumsy.

I'm a small lady and I did buy a folding stick, but nothing like you sticks. They are so comfortable, handle is light and the whole stick when walking gives you so much support and spring.

I also love the fashionable handles and colours. I ordered my sticks one day and got them the following day, great!

I didn't know how to use your review system, if I could I'd give you 20 out of 10. I dont mind you using this as a review.

Somebody saw my stick and I gave them your website, so hopefully she bought off you.

Thank you so much for making my days easier with walking. I have my eye on one of your silver canes, must save up. A very happy BUNNY.

Bye Bye folks pure class and great services :)

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Thank you so much for replacing the ferrules so quickly.. Great service, if only everyone was as good!

Thanks again

Linda

Thank you! That is amazingly fast.

Sally

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Received my walking stick about half an hour ago, absolutely delighted with it!

I can ditch the NHS crutch the hospital issued me with whilst I recover from my op.

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I am very impressed by the excellent quality if the Switch 'military style' stick.

It looks very modern and 'trendy', for want of a better word.

And my wife says she thinks it's stylish and suits me (I am 44yrs old! - but I have a damaged left knee (awaiting surgery) and this stick will give me reassurance and much needed support).

I can carry it on my motorcycle due to it's folding nature, and can hopefully use it, where needed at work. (I am a Staff Nurse)

Thanks again!

Sean

(PS: I am tempted to order a tippling stick to 'conceal'some of my favourite single malt whiskey)

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Dear Emily,

Stick arrived in good order today.

Thank you,

Bertie! x

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Just a wee thank you, my order was delivered today I am delighted with the quality and the next day delivery service was excellent.

thank you again,

Janet

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Thank you for the prompt delivery of the stick I ordered yesterday, it's just the kind of stick I required.

Thanks again, John

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Thank you ever so much for the two sticks that arrived yesterday - it's a really speedy service, even with them being cut to size!

The sticks are fab! I'm having to use them whilst waiting for a hip operation but also need to look smart for work - and like to do things with a bit of style anyhow - so, if I HAVE to have a stick, it's fantastic to have such a choice!

Thanks again and best wishes,

Lizzie

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Dear Sirs

May I take this opportunity to say thank you for your wonderful service, I just recently ordered a new walking stick from you to be delivered to France. The service was very quick, and the quality excellent.

Regards

Mr Jordan

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I would like to thank you for dispatching my order so promptly, the stick was delivered safely this morning! It is lovely and I know my father will be very pleased with it. It'll be saved for "Good Use"!

Warm Regards,

Gwen

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Thank you very much for the prompt delivery of the ferrules I ordered yesterday. They arrived this morning and are a perfect fit for my husbands stick.

Great service.

Thanks again

Sue

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Just to endorse what other customers have said - incredible service, dispatch confirmed within 10 minutes and delivery received the following day!

G J Wallace

 

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Thanks for super fast delivery of my ferule it arrived Sat morning post

Regards

Jon

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Dear Alfred,

Just a quick line to say many many thanks for the safe delivery of my hiking stick.

It is very good and perfect for my height and obviously made with top craftmanship and can't thank you enough.

I will certainly recommend you to friends looking for a similar stick.

All the best and thanks again.

Mr Langford

Oxford

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Excellent Product. Excellent Service. Advised all along. Delivered within 5 minutes of advised time.

You can't ask more.

Michael Jackson

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Hello!

Only a few words to express my thanks for your expediency in filling my order. I got the 2 hiking sticks today and my sister and I are very pleased.

Congratulations on a job well done.

Ana Marina

Thank you, your order arrived at 7.00 am this morning, excellent service and VERY pleased with product supplied.

Kind regards

Jon

The Norway poles were received promptly and were loved by my granddaughter.

James

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Order arrived today.Very good service.

Thank You.

Edward

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Thank you for the excellent service

Sylvia

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Thank you! it arrived safely first thing this morning and has already been taken for a walk.

Pat

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Received and fitted to the chair!

Thanks for the efficient service.

Peter

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Dear Emily Hannah Ltd,

I'm amazed at the brilliant service. I ordered a pair of ice grips for shoes yesterday and received them this morning and was able to test them out in the snow that fell last night. They worked very well.

Jenny

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What fantastic service!

The walking stick I ordered yesterday has just arrived! Thank you so much, that is amazing.

All the very best

Sue

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If you would like to comment on our  walking sticks  and/or our customer service, please  email us  and we will post your comments here.

Thank you goods received this morning your efficiency noted as usual.

Tom

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Hi!!!

I just received my cane from you. I cant believe it was shipped yesterday and I received it today in New York. Thank you so much!!!

Thank you-- Barry Goldberg

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Walking stick delivered exactly as ordered and delivery advised. Brilliant service.

My thanks to all concerned.

This is unbeatable service.

Keith

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I would just like to say a big thank you for the quality goods that I received from you, and with such an excellent despatch service; I received my items within 48 hours.

Brilliant!!!

Kevin

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Many thanks for my walking stick. It's perfect! Great service and very quick delivery.

Thank you very much!

Patricia

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My walking stick ferrules arrived today - wonderful prompt delivery - thank you so much I cant believe I can get excited about new ferrules !!! but hopefully I will now be SAFER

Penelope

PS its my birthday too - WOW what a present !!!!!!!!!!!!!!!!!!

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HI just like to thank you the walking stick came on friday morning veary good service

Maureen

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Hello,

Fantastic, walking stick arrived, looks amazing better than the web photos can convey.

Many thanks for your speedy dispatch, which was a major requirement to deliver this product as a present.

Best Regards,

Stuart

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Just a quick email to say the 'swagger stick' I ordered has just arrived...I am thrilled with it..great value and quality and the delivery service was fantastic...Thank you very much indeed ..full marks for a great product and service.

Best wishes

Michele

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I just wanted to thank you for your amazingly quick service. I ordered a walking stick on Wednesday morning and it was delivered on Thursday morning - less than 24 hours after ordering!

Many thanks

Vivien

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Walking stick arrived today. Over the moon with my purchase! A wedding gift for my husband to be whom i am marrying on Valentine's Day.

Many thanks for a very swift service!

Kind regards, Jeanette.

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Thank you very much for your prompt service – ordered one day, arrived the next! Super.

Katie

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Received my order this morning, thanks for such a speedy service

Merry Christmas

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I am VERY pleased with your service … delivered spot on at 14:28 i.e. as promised between 14:24-15:24 today.

I am also VERY pleased with the Chestnut Shepherds Crook (5 Foot code 25a) which I intend presenting to our new Pastor at his Induction Service in January.

Many thanks

Peter

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Thank you.

Thee walking stick arrived today and my Dad is thrilled with it.

Thank you very much.

Deborah

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Hi Rachel,

Thank you for your great attention and response regarding delivery of the thumb stick. He was absolutely delighted so thank you for your great customer service! Neither of us are getting any younger but it transported us back to the days of the Lancashire fells when we all had thumb sticks with which we whacked the thistle tops is summer and prodded the deep snow drifts for lost sheep in winter. Those were the days!

Best wishes

Moira

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Dear Emilyhannah Ltd

Received order at 11.30am

I don’t know if your website has testimonials, I would like to say that your service and delivery has been excellent. Your communication via email has kept me informed of where my order is up to and the delivery time is fantastic. A shame the utility companies can’t do that!

Many thanks and the Shepherds crook is also great.

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Just a short note to let you know what a great service I got on my recent purchase. I ordered on the 11th November, arrived 14th.

It's nice to know that there are still some companies that care about the customer

Many Thanks

DJ

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Sorry for the delay in contacting you - my computer has had to go to the hospital!

The stick arrived swiftly and safely - and is quite a work of art - as well as being perfectly functional. Terrific.

Thank you very much.

Angie

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Thank you for the prompt delivery the sticks arrived today.

Yours faithfully

Colwyn

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Hi

Just a very big 'thank you' for the delivery of my husbands new walking stick.

I am so pleased with the superb service that I have received that I will have no hesitation in using your compnay again.

Kind Regards

Sue

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Walking Stick arrived today very pleased with it.

Thank you at Emilyhannah.

Cheers James

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Dear Rachel,

Just a short note to thank you for the swift despatch of my shooting stick. It arrived spot on time. It was christened at the Duxford air show on Sunday and I only fell off once; mind you a roaring Sabre jet was passing by at xxxmph. Well pleased.

Your catalogue has just arrived in the snail mail and it has great appeal. Well done.

Regards,

Brian

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Dear Emily Hannah,

Thank you, the walking stick has arrived today. It is much nicer than it looks on the website. The walking sticks are lovely and a good quality, I am very pleased.

Thanks again.

Mai

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Thank you so much for the ferrules! And such super prompt service!

Erica

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Shooting Stick arrived today the 4th october on time and the product is good quality for the price.

Many thanks for excellent service

John

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Just to say thank you very much for sending the Morris Pattern Walking Stick I ordered yesterday afternoon (Thursday).

It arrived just after noon today ... and is exactly what I want.

Best wishes, Jenny

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Received on time today, and highly delighted.

Many Thanks.

Brian

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Hello you marvellous walking stick people,

I have just come home to a puking son - but yes a rather splendid package with a corking new (and unscathed) stick is in my hands right now,

thankyou, thankyou, thankyou,

Tim

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Re order No RC 10501908.

I would just like to thank you both for a good product and a great service.

Thank you again

Regards

Jamie

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I want to thank you for the excellent service.

I received my order very promptly and thanks to DPD at the time specified.

I have had ‘stuff’ delivered by DPD twice now and their service is exemplary. I wish all delivery companies were this good.

Thanks again.

Ray

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Thank you for the prompt delivery of the folding stick

Just over 24 hours from order

absolutely fabulous service

just perfect

Best wishes

David

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I have received the above order, within 30 hours. Many thanks for excellent service and delivery.

Mr Robinson

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I am so pleased that I purchased my 2 sticks from you. Lovely sticks, better than the pictures of them, delivered to the minute, I will shop with you again soon, put you on my favorites list.

Paul

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Dear Emilyhannah,

Thanks for your excellent service, my order arrived this morning and is now in use!

Regards

Genevieve

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Many thanks for the first class service and product. My 85 year old father is delighted the walking stick.

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Many thanks for your help and prompt attention. May I congatulate you and your carriers. The items were delivered 4 minutes early!!!!!!! this makes a change as with other firms the service is 100% worse.

We will recommend your company to as many as possible.

Kindest regards

Stuart

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Received the ferrule today. Excellent service and will be highly recommended by me.

Yours

Allan

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Thankyou for a prompt delivery

A White

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I am delighted with my umbrella, and your excellent service - thank you!

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Hi

Would just like to say thank you, the walking stick arrived on 28/7/11, it is lovely and I am sure the person celebrating their 60th Birthday will love it.

I will be ordering another exactly the same, as a surprise present for my Husbands 65th Birthday next year.

Once again thank you.

Kath

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Dear Emily Hannah,

Just to say how delighted I am to receive the pouch so quickly-it arrived this morning,23rd July, and I only ordered it on the 21st, as you know. Thank you.

Stella

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Stick arrived, one word describes 'excellent' many thanks.

Ian

-----------------

Thank you very much for your prompt service. I only ordered item at mid day Friday and was delivered to my Mum in north of Scotland on Saturday moring. Very impressed. Thanks again.

Audrey

-----------------

Good afternoon,

Just to let you know my parcel arrived at 11.00 this morning safe & sound.

Thank you for such an excellent service.

Deirdre

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Rarely have I been this impressed with a company. The walking stick, with metal tip and extra rubber tip, arrived today, 1 July 2011. My husband's birthday is 4 July, he's from the UK, and this stick will make him delirious with delight.

From the date I ordered this to your confirmation to your 5 % credit, to the notice of despatch, and now, today, the timely arrival, your service has been impeccable.

Thank you to everyone at Emily Hannah, Ltd., who made this gift possible.

Jean

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Dear Emilyhannah

I received my walking stick on Monday 27th June in good order and thank you for your prompt efficient service.

Kind regards.

Evelyn

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Very many thanks for your very speedy despatch and delivery.

It was so fast that I have had to let my wife have her birthday present early!

Regards,

Peter

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Hi , Just a short note to let you know my order arrived this morning Saturday June 25th with the morning post.

I have delighted with my purchase and congratulations on the prompt way in which my order processed

Regards

Joan

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Hiya..came an hour ago

how did you do that??

Well impressed

Thanks

Steve

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Good morning

The shepherds crook arrived here one hour ago in perfect condition and it's exactly what I was after.

Thank you for being so prompt, your service has been excellent.

All the best

Michael

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I WOULD LIKE TO THANK YOU FOR SUCH SPEEDY SERVICE. ORDER ONE DAY, NEXT DAY IT ARRIVED THIS MORNING AT 0.30AM TODAY FRIDAY

AGAIN THANKS

TONY

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Hi,

I received the replacement stick on saturday. Thank-you very much. With service like this I would definately recommend you.

Thanks again,

Dave

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Hi,

Very impressive service, my walking stick arrived in the North of Scotland before 0800 hrs today, less than 24hrs since I ordered online.

Well done to yourselves and Royal Mail.

Cheers

Ken

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Many thanks for excellent quick service, my walking stick arrived today, it is not nice having to use a walking stick [boring black one last 3 years] nice to have a jazy colour!

thanks again.

Liane.

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Just wanted to say that I am delighted withbthe new stick.It was beautifully packaged and it arrived at lightening speed.Thank you!

Christopher

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Received.

Brilliant service and product

thanks

Penny

-----------------

Received with many,many thanks. An excellent service. Regards

Jane

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DEAR EMILYHANNAH,

THANK YOU FOR QUICK DELIVERY OF NEW ORDER OF 3/4 INCH FERRULES. THEY ARE A PERFECT FIT SO I MUST REMEMBER THE CORRECT SIZE NEXT TIME. GREAT FIRM TO DEAL WITH.

THANKING YOU,

CATHERINE

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Many thanks, it has arrived. It is really good! Very impressed, thanks ...

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Thank you so much for such a quick delivery, I already feel more confident to go out and about after knee surgery with this lovely walking stick just to help should I stumble.

Joan

-----------------

Thank you so much for your efficient service. The stick is superb.

Stephen

-----------------

Hello there,

Many thanks for 100% all round great service - good communication, item by return and great item at a great price - again many thanks!

Regards,

Jan

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I HAVE BOUGHT FROM YOU BEFORE AND COMPLIMENT YOU ON YOUR QUICK DELIVERY. ALSO, I WAS DELIGHTED WITH THE PREVIOUS FERRULES AS THEY WERE SO STABLE AND GREAT FOR SLIPPY SURFACES.

YOURS SINCERELY,

CATHERINE

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Hi, delivered on time - first class service - thank you - wont hesitate to recomend you.

Regards

Mick

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The Hiking Pole arrived safely and has been very useful.

Thank you.

Sandra

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Hi, I am exceptionally impressed! The stick arrived today! Not bad going to South of France!!

Thank you again

Darlene

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Thanks. It arrived today, and has been on it's first walk already

-----------------

Good afternoon,

Thank you, the walking stick has just arrived. What a fantastic service. Others will have to try harder to meet this standard

Regards

Mike

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May I compliment you on your service. I have not seen the stick, which has apparently just been delivered to my home, but your speedy service is excellent and your ‘sales assistant’ was most helpful.

Again, many thanks.

Stephanie

-----------------

Hello there

My order (ferrules for my walking stick) arrived yesterday. Brilliant! You are very efficient. Thank you very much.

I wish you well in all that you do.

Alan

-----------------

Hello Emily and Hannah and Brian

Just to say that the second walking pole arrived safely today and I am absolutely delighted with it.

I do appreciate the trouble that Brian took to make this pole to the particular specification that I asked for.

I am sure that my colleagues in the Mother's Union will be equally pleased.

Many thanks for your personal attention.

Elizabeth

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Thank you very much for the lovely product, it certainly beats the old wooden style walking stick that my physio gave me. The cumfy handle is brilliant, it fits my hand so well and snug giving extra support with balance. And the design & pattern helps me feel less like a "granny"

Thank you so much I will defo recommend this site, for service too.

Maxine x

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Dear Emily Hannah

My walking stick arrived this afternoon and I want you to know that I am extremely pleased with my third purchase from your company. The speed of delivery is impressive and the emails about delivery times most useful.

Kind regards

Tony

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Hi. My order has just arrived @13.46hrs very pleased excellent service can't fault you. Will tell all my friends. Thanks very much. Regards Reg cuddihy.

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Hi Just wanted to congratulate you all for the quality of your product and for the amazing delivery speed - well done!!! 
Regards Alan

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Hi  
Walking stick arrived this morning in good condition 
thanks 
Bob

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To whom it may concern,

I just want to thank you for the extremely quick delivery of my walking stick - thank you so, so much. It's great

All the best,

Colin

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Thank you. Excellent service.

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Hi, Thank you very much and the stick is lovely. Clare Ellison

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Stick arrived today and is beautiful! Thank you for your help.
Jenny

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The walking sticks have arrived. I thank you for your very efficient handling of our order.

Anne

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Many thanks for my order delivered today.  Precisely the day you said it would be when I ordered. 
Thanks Again Tony

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Safely received today, it looks good ! I shall appreciate it and thank you for your quick and efficient service.......Peter

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Your Cane arrived, as promised within 2 days of ordering. CONGRATULATIONS !!!! You must be the most efficient Company in the UK, if not the only one. David Cameron could do with you !!! 
Thank you again.

John

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What a fab service - ordered before 1pm on 14th and arrived 9am on 15th - product fantastic - excellent service - well done!!

Angela

----------------------

Hi - Many thanks for reply. Parcel has arrived OK and am using excellent sticks on snowy pavements. . 

Regards, 
Ian

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Hi Rachel,
Just to say thank you for your excellent service i have just received from you .I phoned yesterday to speak to Mark, who was not in, but my call was dealt with and sorted by someone else and the shooting stick arrived today, great and thank you once again and have a good christmas.Kay

---------------------- 

Many thanks the folding seat arrived today - amazing in this weather!

Diana

-----------------------

This item received with thanks Excellent service
Thank you.
Regards 
Tony

------------------------

My walking stick arrived at 9.30 am this morning.  Thank you very much.

------------------------

Hi Emily
Thank you for my order received yesterday.
Maurice

-------------------------

Many thanks, beautiful walking stick and delivered only 18 hours after ordering. AMAZING service.

Regards
Glenys

--------------------------

Very impressed with the rapidity of your service.
J C

-------------------------

 

Received yesterday...very prompt delivery, thank you.

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Thank you for your excellent service! My mother is delighted with her folding walking stick. I ordered it yesterday afternoon and it arrived this morning!

Kind regards,

Carol

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Good morning, I just wanted to thank you for the rapid delyvery of the walking stick! It is perfect and my husband is very content with it. Many thanks, and enjoy a nice week-end! 
Kind regards 
Lena

15th September 2010

------------------------

Received today - it is perfect, thanks!

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I write to tell you that my carbon-fibre folding cane has arrived in perfect condition (7th) and how pleased I am with it. Design and build quality are excellent. Thank you for a truly outstanding product, which I shall use for all long-distance - especially air - travel. Well done.
All the best, John

9th September 2010

------------------------

Just a quick note to say the goods I ordered at 15:45
on Monday arrived at 7:30 on Wednesday morning
excellent service by any standards

Thanks
Norman

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Many thanks for your prompt delivery – most impressed.

Mrs Silvester

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Congratulations - Order placed at 10 am Friday delivered 9.30 am Saturday. Best service I have had on an Internet order. First class product too!

Thank you very much

George

21st August 2010

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Many thanks - sticks arrived on Saturday morning and are exactly what I was after. 

Jacqui

16th August 2010

---------------------------

Stick arrived this morning. Thank you for your excellent and prompt service.

Derek

21st July 2010

----------------------------

Goods recd. already. Am extremely pleased with the stick. I will recommend you to my friends! 
Thank you very much. John